Shipping & Returns
Shipping is not free, unfortunately. Shipping costs are calculated upon check-out, based on your shipping address indicated. If you live in the center of Barcelona, you can choose for free bike (and personal!) delivery.
We will send out orders within 2-3 working days (all done manually by a small business owner) and you will get your tracking code to follow your order.
We assume that you and your mat are going to rock together, rrrrwaahhh!!
However, in case you are not fully happy with your order, you can request an exchange or a refund, within 15 days after receival.
To request an exchange or refund, please write to info@yogabarna,com explaining the reason for return. Once we have received your request, we will send you the exact instructions to follow.
It is important that the product you are returning is in its original condition and packaging, it must not be used or damaged. The shipping costs are for your own expense.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Yogabarna reserves the right to refuse returns communicated or sent after the deadline or items that are not in the same conditions in which they were received.